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Disclaimer

Confidentiality

You give us information for a purpose. We use your information for the same purpose. We inform you up front whenever we collect information for a third party who will fulfill your order for goods or services. We never sell or give away your information. We may use your information in the production of statistics, but these statistics do not identify you or your transactions. This privacy policy applies to the University Store and its subsidiary operations: Cal Poly Downtown, Pony Prints, and www.calpolyuniversitystore.com.

This website collects the following information:

Personal Information: Includes name, e-mail address, and daytime phone number. This information is stored in My Account. When personal information is updated, new information replaces old information.

Billing Information: Includes name, billing address, and daytime phone number. If as a student you use a parent’s credit card, billing information refers to the parent. This information is stored in My Account and in the records of your on-line orders. When billing information is updated, new information replaces old information only in My Account.

Shipping Information: Includes name, shipping address, and daytime phone number. If someone else is the recipient of an order, shipping information refers to that person. This information is stored in My Account and in the records of your on-line orders. When shipping information is updated, new information replaces old information only in My Account.

Payment Information: Includes a credit card’s type, number, expiration date, and imprinted user’s name. When you pay by Campus Express Club, payment information includes only your PolyCard ISO Number as substitute for the account number. This information is stored in the records of your textbook reservations and on-line orders, but never in My Account.

Disclaimer

You assume some risk whenever you do business on the Internet. Doing business with us on-line, however, is no riskier than doing business with us in-store, by phone, or by mail.

We are not liable for a third party’s access to, or misuse of, a customer’s information when:

  • The customer discloses, deliberately or inadvertently, his or her Customer ID and Password.
  • Despite our security precautions, the third party either “breaks in” to the customer’s account or intercepts and deciphers encrypted information.

This website has links to other websites. We are not responsible for their security precautions, content, or business practices. Some of those websites are “business partners” (e.g., Balfour, CB Graduation). If you have a complaint about a business partner’s website, please share that complaint with us. Use the Contact Us link at the foot of this page.